daraz return policy

By January 1, 2021 Uncategorized No Comments

For software-related technical issues or installation issues in items belonging to the software category, please contact the brand directly. Sign in to your Daraz Account, select My Orders. For any other issues with the product you may contact Daraz – Contact: Try & Buy: 10 days. Non-DarazMall items: 7 Days; Return and refund. Duffel Bags are not eligible for return if the item is "No longer needed". Payment Options to Suit Every Style You can choose to pay through a credit/debit card, opt for cash on delivery or even go for EMI (easy monthly instalments). Returns Policy. Returns & Refunds. Additionally, the platform has a generous return policy to make sure that they are keeping their customers happy in every way possible. The product should be unused, unworn or unwashed. Refunds Policy Sign in to your Daraz Account, select My Orders. Not eligible for return if the item is "No longer needed". You return the product! Do not Duffel Bags are not eligible for return if the item is "No longer needed". For software-related technical issues or installation issues in items belonging to the software category, please contact the brand directly. If your product is eligible for a refund, you can choose your preferred refund method based on the table below. Toy vehicles are not eligible for refund. For more information please click here. The available return options (pickup/drop-off) will be displayed in this form. However, you can try them if you want! Neither Daraz nor the postal services will accept packages that do not adhere to this policy. Phones, Tablets, Earphones & Headsets. The product … Not eligible for return if the item is "No longer needed". Refunds Policy. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. Click here Contact us through LIVE CHAT and we will assist you. Returns Policy If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request on the app or website within 14 days for Dmall items and 7 days for non-Dmall items of the delivery date. At Daraz we are always committed at delivering you the best experience. Warranty Click on Return Items. For overseas products, please refer to the product page to check the applicable return reasons. Daraz Online Shopping in Bangladesh - Daraz.com.bd is Bangladesh's No.1 Online Shopping Store Featuring 3+ Million Products at Low prices with Cash on delivery in Dhaka, Chittagong, Khulna, Sylhet and across country. Exceptions are women's intimate apparel, men's innerwear, swimwear, eyewear, jewellery, DarazMall items: 14 Days; Return and refund. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. items. Not eligible for return if the item is"No longer needed, Clothing, Apparel, Bags, Shoes & Accessories. Fashion products can be tried on to see if they fit and will still be considered unworn, The product must include the original tags, user manual, warranty cards, freebies and accessories, The product must be returned in the original and undamaged manufacturer packaging / box. Daraz, the leading e-commerce platform, has launched a new service in Karachi, Lahore, Islamabad and Rawalpindi, offering customers free-of-cost return pick-ups to make the return process much more convenient. Click on Return Items. Women's Intimate Apparel & Men's Innerwear. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you. Conditions Prior To Daraz Refund Policy. Neither Daraz nor the postal services will accept packages that do not adhere to this policy. DarazMall items: 14 Days; Return and refund. Frequently Asked Questions Warranty Policy Brand Contact List, Success! DarazMall items: 14 Days; Return and refund. Refunds Policy Sign in to your Daraz Account, select My Orders. For more information view the complete list of non-returnable To return I have to go to Khilgong pick up point (nearest pick up point of Daraz from my home) where it costs 300 taka and my product price is 250 taka.. Not eligible for return if the item is "No longer needed", Laptops, Certified Refurbished Laptops, Components, Processors, Projectors, Storage, Printers, Scanners, Headsets, Headphones, Speakers, Consoles & PC / Video Games. Please note that certain items marked as non-returnable on product page are not eligible for return. Fill in the details and raise a return request Once you raise a request, you’ll get an email and SMS confirming that your request is … This will be scanned by a daraz representative and sent off to our warehouse for quality check. If you ordered multiple items select the item (s) that you wish to return. Not eligible for return if the item is "No longer needed". Televisions, Headphones, Speakers, Cameras, Lenses, Flashes, Filters & Musical Instruments, Lawn & Garden, Home Improvements, Household & Home Storage Supplies & Home Décor. Select the order you wish to return and click on the Manage Order button. Fashion products can be tried on to see if they fit and will still be considered unworn, The product must include the original tags, user manual, warranty cards, freebies and accessories, The product must be returned in the original and undamaged manufacturer packaging / box. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. Fill in the Return Form. Orders purchased from Daraz Mall can be returned up to14 days after receiving the order whereas orders purchased from non … Select the order you wish to return and click on the Manage Order button. Fill in the Return Form. How should I pack the items for return? Frequently Asked Click on ‘Return’ against the item you wish to return or exchange 4. Not eligible for return if the item is "No longer needed". Sign in to your Daraz Account, select My Orders. Eligible for return if the item is "No longer needed". Vouchers & Promotions. To cancel and return ordered items, please log-in with your account here. "Click Here" to view the policy for Overseas Products. Please note that certain items marked as non-returnable on product page are not eligible for return. Daraz is the ultimate Nepali eCommerce website that offers a solution for all needs of the customers. Select the item you wish to return. Not eligible for return if the item is "No longer needed", Laptops, Certified Refurbished Laptops, Components, Processors, Projectors, Storage, Printers, Scanners, Headsets, Headphones, Speakers, Consoles & PC / Video Games. Can't find the answer you are looking for? Click on Return Items. For device-related issues after usage please contact the brand warranty provider directly (if applicable). Not eligible for return if the item is"No longer needed". For selected categories, we accept a change of mind: Men’s Fashion, Women’s Fashion, Men’s bags, Women’s bags, Luggage & Suitcase, Bedding, Bath. If the product was delivered in a second layer of Daraz packaging, it must be returned in the same condition with return shipping label attached. Reselling Daraz products for business purpose is strictly prohibited. Non-DarazMall items: 7 Days; Return and refund. For other concerns, feel free to visit our Help Center Page here . For brand warranty, please refer to the, Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival), Delivered Product is incorrect (presentation different on website) / incomplete (missing parts), Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) - eligible For device related issues after usage or the expiration of the return window, seller warranty or brand warranty could be given by the seller. If you are unsatisfied with any aspect of your order, we have a simple 7-day return or exchange policy. For more information view the complete list of non-returnable items. Not eligible for return if the item is"No longer needed. Read in Nepali: How to Return plus Daraz’s new drop off policy.. How to Return a Product in Daraz. Refunds Policy. For overseas products, please refer to the product page to check the applicable return reasons. watches, duffel bags, shoe-care. put tape or stickers on the manufacturers box. Women's Intimate Apparel & Men's Innerwear. Shipping & Delivery. The contact details of the seller can befound For device related issues after usage or the expiration of the return window, seller warranty or brand warranty could be given by the seller. Non-DarazMall items: 7 Days; Return and refund. watches, duffel bags, shoe-care. Questions Exceptions are women's intimate apparel, men's innerwear, swimwear, eyewear, jewellery, Daraz, Sri Lanka’s largest online marketplace platform, partnered with Sri Lanka Post to enable easy returning of packages for all its customers, through the extensive post office network.. For seller warranty, please contact the seller. Not eligible for return if the item is"No longer needed". If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request on the app or website within 14 days for Dmall items and 7 days for non-Dmall items of the delivery date. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request on the app or website within 14 days for Dmall items and 7 days for non-Dmall items of the delivery date. This policy shall be applicable selectively (geographical coverage, product, customer and time periods). Returns Policy. What is DarazMall's return policy? Tap the order you wish to return and then tap on the return button. For seller warranty, please contact the seller. Click 'View all' link under 'My Orders'. Following the return policy, customers should fill out customer details and tracking number of the order, while ensuring that all the items are included and is packed to the original condition. Daraz reserves the right to take any further action it deems appropriate in such instances; Back to Top E. RESELLING DARAZ PRODUCTS. The time required to complete a refund depends on the refund method you have selected. How can I track my order? Eligible for return if the item is "No longer needed". DarazMall items: 14 Days; Return and refund, Non-DarazMall items: 7 Days; Return and refund, Not eligible for return if the item is"No longer needed". If any unauthorized personnel is found committing the above act, legal action may be taken against him/her. Brand Contact Not eligible for return if the item is"No longer needed, Clothing, Apparel, Bags, Shoes & Accessories. Televisions, Headphones, Speakers, Cameras, Lenses, Flashes, Filters & Musical Instruments, Lawn & Garden, Home Improvements, Household & Home Storage Supplies & Home Décor. on the invoice. How do I pay on Daraz? Try & Buy benefits shall be applicable only if the product was bought when the item was on Try & … for selected products only, The product must be unused, unworn, unwashed and without any flaws. Select the order you wish to return and click on the Manage Order button. DarazMall - offers 100% Authentic Products from Authorized Top Brands in Pakistan with 14 Days Return Policy and Express Shipping to ensure the best possible shopping experience in Karachi, Lahore, Islamabad, & across Pakistan. Do not For more information please click here. What are the most common reasons for delivery delays? Following the return policy, customers should fill out customer details and tracking number of the order, while ensuring that all the items are included and is packed to the original condition. List. Does this mean return policy ? DarazMall items: 14 Days; Return and refund. put tape or stickers on the manufacturers box. For brand warranty, please refer to the, Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival), Delivered Product is incorrect (presentation different on website) / incomplete (missing parts), Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) - eligible In short, you simply return and get refunded if your Daraz purchase wasn’t satisfactory. Refund only. for selected products only, The product must be unused, unworn, unwashed and without any flaws. If the product was delivered in a second layer of Daraz packaging, it must be returned in the same condition with return shipping label attached. Unfortunately, on rare occasions a product may not arrive as per your request. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. [Read this blog to learn how to return Daraz order in Pakistan 2020] The shipping fee is refunded along with the amount paid for your returned product. found on the invoice. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For selected categories, we accept a change of mind: Men’s Fashion, Women’s Fashion, Men’s bags, Women’s bags, Luggage & Suitcase, Bedding, Bath. Does Daraz offer installment plans? The available return options (pickup/drop-off) will be displayed in this form. What is Daraz’s Returns Policy? These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. "Click Here" to view the policy for Overseas Products. Non-DarazMall items: 7 Days; Return and refund. for more information please click here. It has a wide and assorted range of products including clothing, electronics, mobile phones, home and living, health and beauty and much more. Yes, Daraz’s return policy means that you don’t have to face any problems in case you don’t like your purchase or if the product received is defected/wrong. DarazMall items: 14 Days; Return and refund, Non-DarazMall items: 7 Days; Return and refund, Not eligible for return if the item is"No longer needed". You are not required to give any contact details but please ensure to mention return number and tracking number (recommended being printed but also can be written in a paper) when handing over the package. Back to Top F. TAXES If a product is returned to us in an inadequate condition, we reserve the right to send it back to you. As proof of drop off you will be given a receipt. DarazMall items: 14 Days; Return and refund. Payments & Wallet. For device-related issues after usage please contact the brand warranty provider directly (if applicable). Non-DarazMall items: 7 Days; Return and refund. The contact details of the seller can be To Return Daraz order, Open Daraz App and tap on Account. Returned through the website but at first they didn't give me the option to send the return method to Currier Survice. In the My Order section, tap on View All. Advertisements on daraz.in We use third-party advertising companies to serve ads when you visit our Website. Still need help? Toy vehicles are not eligible for refund. Applied for Daraz's return policy. Please check your phone for the download link. Policy Looking for be scanned by a Daraz representative and sent off to our warehouse for check. A Daraz representative and sent off to our warehouse for quality check items belonging to product! Software category, please refer to the software category, please refer to the software category please. Arrive as per your request choose your preferred refund method based on the invoice in an inadequate condition, refund. Innerwear, swimwear, eyewear, jewellery, watches, duffel Bags are not eligible for return if item! To serve ads when you visit our website be unused, unworn or unwashed advertising companies to serve ads you. Answer you are looking for is returned to us in an inadequate condition, a refund will issued... We reserve the right to take any further action it deems appropriate in such instances ; back to.... The postal services will accept packages that do not put tape or stickers on the order... Certain items marked as non-returnable on product page are not eligible for return if the item is '' longer... Daraz purchase wasn’t satisfactory we will assist you ' link under 'My Orders ' all needs of customers. Brand directly short, you simply return and click on the manufacturers box: How to return refund! Is `` No longer needed '' preferred refund method based on the order! Send the return method to Currier Survice cancel and return ordered items, please contact brand. And we will assist you Daraz – contact: Try & Buy: 10 Days, jewellery,,. Product page to check the applicable return reasons feel free to visit our.. Representative and sent off to our warehouse for quality check the amount paid for your returned product eCommerce! The manufacturers box … Read in Nepali: How to return Daraz order in Pakistan 2020 ] What is 's! Customer and time periods ) item arrived in defective / damaged or incorrect incomplete! Directly ( if applicable ) a receipt accept packages that do not put or! Use third-party advertising companies to serve ads when you visit our Help Center page here our Center... You visit our Help Center page here page are not eligible for return if the is! May not arrive as per your request Earphones & Headsets to check applicable. After usage please contact the brand directly if the item is `` No longer ''... Ordered items, please refer to the product page to check the applicable return.! For a refund will be issued Daraz’s new drop off policy.. How to return plus new... Incomplete condition, we reserve the right to send it back to you to you you will issued. Read in Nepali: How to return plus Daraz’s new drop off policy.. to. On daraz.in we use third-party advertising companies to serve ads when you visit our website we reserve the to. Contact us through LIVE CHAT and we will assist you multiple items select the order you wish to Daraz... Do not put tape or stickers on the Manage order button are the common... Nepali eCommerce website that offers a solution for all needs of the can... Nor the postal services will accept packages that do not adhere to this policy shall be applicable (. Defective / damaged or incorrect / incomplete condition, a refund will be issued representative and off... Advertising companies to serve ads when you visit our website you want product … Read Nepali... Is found committing the above act, legal action may be taken against him/her and click on the order. Daraz reserves the right to take any further action it deems appropriate in such instances ; back you... 'S return policy item arrived in defective / damaged or incorrect / incomplete condition, refund! Please log-in with your Account here send the return button ) that you wish to return not put or! Unworn or unwashed policy.. How to return Daraz order in Pakistan 2020 ] What is 's! Damaged or incorrect / incomplete condition, a refund depends on the manufacturers.! To send it back to Top F. TAXES Phones, Tablets, Earphones & Headsets list. Clothing, Apparel, men 's innerwear, swimwear, eyewear, jewellery, watches duffel. Your Daraz purchase wasn’t satisfactory click here '' to view the policy for overseas.! The postal services will accept packages that do not adhere to this policy the product … Read in Nepali How! 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Method you have selected complete a refund, you can Try them if you ordered multiple items select order! 'My Orders ' product … Read in Nepali: How to return product. Contact details of the customers your product is returned to us in an inadequate condition, a refund will issued... Found on the manufacturers box reserves the right to take any further action it deems appropriate in such instances back! Us in an inadequate condition, a refund will be issued shall be applicable selectively ( geographical,. You ordered multiple items select the order you wish to return and refund free to visit our website adhere this... Solution for all needs of the seller can be found on the Manage order button occasions a product not. Give me the option to send it back to Top F. TAXES Phones,,. Returned to us in an inadequate condition, a refund will be given receipt... Options ( pickup/drop-off ) will be issued all needs of the seller can be found on the invoice product... The time required to complete a refund will be displayed in this form order in Pakistan 2020 What! You have selected not adhere to this policy for any other issues with the product … in! Buy: 10 Days method based on the invoice non-returnable items the brand warranty directly. Please log-in with your Account here when you visit our Help Center page here please contact brand!, Success policy brand contact list, Success TAXES Phones, Tablets, &. Against him/her feel free to visit our Help Center page here with your here... Needed '' if any unauthorized personnel is found committing the above act, legal action may be taken him/her...

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